Sunday, March 16, 2008

It's official: I hate Translink!

March 16th St/ Patrick's day parade blocks off Granville, Howe and all cross streets between somewhere downtown and Pacific, causing a complete reroute of all buses passing through the city centre. Now would you expect that the Translink website would mention that, or that the Trip Planner would advise that trying to leave from West End to go to Broadway and Willow might take some extra time?

Nope, but you could expect that the translink information customer service would sarcastically wish you a "great day" after you complain that the lack of information is making your day very difficult and that this is just another example of the essential brokenness of their database.

God I hate Translink. I hate their lack of service. I hate the rude bus drivers. I hate the million dollar buses that bang me back and forth and won't open their back doors. I hate their snarky customer service. I hate that the ones that run the service never ride it. But most of all I hate that I just have to put up with their total fucking contempt for all of us, because driving a car would just be cutting my nose off to spite my face, helping them ensure that this city chokes to death on traffic and pollution.

1 comment:

Chloe Ye said...

I am a new comer to Vancouver from Melbourne Australia. I just took up a job in Richmond and I live in the west side of Vancouver. Usually it took me up to 50 mins to get to work (let alone sometimes where the buses drive right pass you by without stopping...why? why? why? that is beyond me!)

You would think that when the bus drivers say yes to when you ask them to let you know when the bus arrives at your destination, they would do it. Well, wrong!

I guess it's my "fault" for not knowing where exactly Garden City and Cambie is! I guess I am just asking for too much!

So if the Aussies complain about the public transport system in Australia, I would say " you don't know what you've got until it's gone", seriously.